KVKK Information Text

At Livoie , we prioritize the privacy of your personal data in accordance with Law No. 6698 on the Protection of Personal Data ("KVKK"). This information text has been prepared by Livoie , acting as the data controller, to inform you about the purposes, legal grounds, collection methods, and rights of your personal data collected through our website ( www.livoie.com ).

1. Data Controller

In accordance with KVKK, your personal data is processed by the data controller whose information is given below:

Trade Name: Livoie
Contact Email Address: livoiestudio@gmail.com
Phone Number: 0531 594 34 78

2. Personal Data Collected

When you order products, fill out contact forms or subscribe to newsletters through our website, the following personal data may be collected:

  • Name, surname

  • Phone number

  • Email address

  • Shipping and billing address

  • IP address, device information, cookie data

  • Payment and transaction history information

  • Request, complaint and communication contents

3. Purposes of Processing Personal Data

Your collected personal data may be processed for the following purposes:

  • Processing orders and payments

  • Ensuring product/service delivery

  • Execution of customer service processes

  • Providing information about campaigns and promotions (if you approve)

  • Analysing and improving website usage

  • Fulfillment of legal obligations

4. Transfer of Personal Data

Your personal data will be processed in accordance with the above-mentioned purposes and in accordance with Articles 8 and 9 of the KVKK;

  • To our business partners (cargo, payment infrastructure, etc.)

  • To the cloud computing, email and infrastructure providers from whom we receive service

  • To authorized public institutions and organizations, in accordance with legal obligations
    transferable.

5. Method and Legal Reason for Collection of Personal Data

Your personal data is collected electronically via websites, mobile applications, and emails, either automatically or non-automatically. The legal basis for processing is based on Article 5 of the Personal Data Protection Law:

  • Necessary for the establishment or performance of a contract

  • The data controller must fulfill its legal obligations

  • Processing for legitimate interests, provided that it does not harm the fundamental rights and freedoms of the person concerned.

  • Your explicit consent (e.g. marketing communications)

6. Your Rights Under KVKK

In accordance with Article 11 of the KVKK, regarding your personal data;

  • Finding out whether it has been processed or not

  • Request information if processed

  • Learning whether it is used for its intended purpose

  • Knowing the third parties to whom it is transferred, either domestically or abroad

  • Request correction

  • Request deletion or destruction

  • Request notification to third parties to whom it has been transferred

  • Objection to processing

  • Claiming compensation if you suffer damage
    You have the rights.

You can send your requests to us via email at livoiestudio@gmail.com. Your requests will be processed free of charge within 30 days, provided your identity is confirmed.

7. Updates

This Disclosure Statement may be updated in accordance with applicable legal regulations and our data processing activities. The most current version will always be published on our website.